Reservations are required. We recommend booking early as tours are often sold out well in advance. You can make a reservations on-line. In case of making reservations by phone please call toll-free: 808 101 6781 (UK); 866 376 6183 (US). You can also make reservations by fax - download and complete the booking form and send it by fax to: 0040-364-405641 or by e-mail!

We require an advance deposit in the amount of Euro 145/person. When you make the reservation online you will be required to pay the deposit. You will receive an automatic response with your Holiday Booking Reference. Once the advance deposit is registered with our accounts we proceed with the reservation for the requested services and issue the Confirmation Letter + Paid Invoice (once the amount is registered with our accounts).

The final payment is due 60 days prior departure. ( After the final payment is made we will issue Travel Voucher). Should the booking be made within 60 days prior to tour departure, entire tour cost is requested at the time of booking. To read Transylvania Live’s Terms and Conditions please visit us on line at: http://www.visit-transylvania.co.uk/terms.html .

The client is at all time entitled to cancel the Travel Contract, but must pay Transylvania Live - Expert in Transylvania a cancellation charge as stipulated below: 89 days or more prior to departure 90 EURO per person / per tour cancellation fee; 88–61 days, loss of deposit. 60–31 days will be subject to 50% of tour price; 30 days or less will be subject to 100% of tour price.

Please check with the airline company. Anyway is good to pack light, some of the hotels – historical buildings do not have elevators.

Our tours include the services of English-speaking guides. German, French, Hungarian and Hebrew-speaking guide are also available.

We can design an itinerary at a time that suits you, to your own comfort levels and within your own budget. Please send your request by e-mail or by fax.

Yes, most of our tours operate even if there’s only one person. Due to socialization reasons our special tours for couples require a minimum of five couples.

The tour has a general audience as it targets people interested in history, culture, customs and beliefs. Group size can be between 4-26 people. Transylvania Live is member of the responsible travel network and we are committed to operating a travel policy that is supportive of local economies, cultures and the environment. We operate our tours with small groups in order to minimise the negative impact on the environment and allow our guests to interact more easily with the locals, facilitate the communication with the guide. The average age of group is, most of the time, between 35-45.

We do not provide individual tickets for rail, air, boat or ferry.

A minimum age of 10 years is required on non-family programs, unless otherwise indicated on the individual tour page. A client under 18 years of age and travelling alone during the tour period shall provide Transylvania Live with written consent of his/her guardian. Clients under 16 years of age must be accompanied by a parent or guardian. On “for couples” tours a minimum age of 20 years is required.

We only accept VISA and MASTERCARD. Please select only these two types of credit cards for the online payment.

If you pay on-line using our secure internet booking form your credit card can hold any type of currency, the amount of money to be taken will be exchanged in EURO by your bank, at their rates. We accept USD and EURO for offline credit card payment and wire transfer.

Yes, we do offer discounts provided they travel as a group; Contact us

Yes, depending on the number of your group. Contact us

On-line bookings and payments are processed by Romcard, authorized agent for Mastercard and Visa in Romania and secured by Rapid SSL , the leading secure sockets layer (SSL) Certificate Authority enabling secure e-commerce and communications for Web sites. As a tour operator we are governed by the consumer and financial regulations of Romania and of the European Union. Romania’s legislation compels tour operators to protect tourists in case of insolvency.

Our prices include the online secure payment commissions. However depending on your bank some commissions may occur for international money transfer. Please check with your bank!

In case we’ll have a full house situation at one of the hotels, an accommodation of an equal classification or better will be booked for you. In case of closed roads due to bad weather, working situations or dangerous weather conditions the itinerary could suffer changes.

If you follow our recommendation on How to arrive (heading found for any of our holidays at the Special notes and info section at the end of the tour page. Our guide will expect you with a Transylvania Live sign. In the unfortunate case of a flight being lost or delayed and prevent you in this way from getting to your meting point in good time, please call 0040 723 565 255.

Our tour fares are based on two in one hotel room. For occupancy by one person, the "single supplement" cost specified in each itinerary will be required.

If you travel alone you have to book the tour with a single supplement; if you wish to book a double room which you want to share with another traveller, we’ll do our best to make all arrangements, but in case this is not possible, you’ll have to pay the single supplement; however it is our strongest recommendation to book the tour with a single supplement when travelling alone.

A welcoming country house, not necessarily decorated in a peasant like style; you’ll stay under the same roof with your Romanian host! In most cases dinner and breakfast are included, and rates are based on two guests per room. They offer one bathroom for two rooms; the bathroom can be situated on the hallway. Staying at a “traditional Maramuresean country-inn” or “a typical Hungarian-Sekler country-inn” will prove to be an unique experience.

Yes, also gluten-free, vegan. When you make the reservation of your tour please do not forget to fill in this information at Dietary Restrictions section.

American citizens do not require a visa for Romania (Romania is a member of the European Union so it shares the same legal legislation – a passport is all you need)

To check the list of the countries that require a visa please see the web site page of the Romanian Ministry of Foreign Affairs at www.mae.ro.

Romanian currency is Lei (written symbol Ron). All the places in Romania trade lei (pronunciation: lay). You can bring some of the local currency from USA or you can change here the amount of money you need (advisable due to the lower exchange rate). Credit cards are accepted in large hotels, restaurants and malls. ATM machines are available at banks, airports and shopping centers all over the country. (except in remote areas or villages). Foreign currencies may be exchanged at banks or authorized exchange offices. International airports and larger hotels also offer currency exchange services. The tour guide is also responsible for helping clients with money exchange; recommend the exchange offices which charge the lowest commission.

Local Costs in a 3* restaurant: Soft Drink: $1.3; Beer: $1.7; Bottle of Wine: $8.7 - $18, 3 course dinner: $13.28 - $18.11. In shops these products can be 50% cheaper.

ATMs are available in all the cities; near by hotels, our guide will come with good advice and recommendations. MasterCard ATM Locater– Search by address and by airport https://www.mastercard.com/atmlocator/index.jsp atm locator Visa ATM Locator– Search by airport, city and country https://visa.via.infonow.net/locator/global/jsp/SearchPage.jsp

In Romania electric power in use is of 220 voltages, AC, usually 2 pronged.

Romania enjoys warm summers and cold winters. In summer, cool cottons are best and in the winter a warm jacket or alike is recommended. Autumn is dry and cool, with fields and trees producing beautifully colored foliage. The weather in October-November is very unpredictable, with daytime temperatures between 6°-17° Celsius (42.80 - 62.60 Fahrenheit), and night time temperatures between 3° - 10°Celsius (37.40 - 50 Fahrenheit); but it is very much possible that you will see some snowfall especially in the mountain areas.

Romanian time is EET (Eastern European Time, two hours ahead of GMT, seven hours ahead of New York and ten hours ahead of Los Angeles. Check right now what time is in Bucharest, the capital city of Romania: https://time.is/Bucharest

The dress code in Romania is the same as all over Europe (think France, Germany, UK or Italy). Wearing jeans, t-shirts/sweatshirts and athletic shoes is standard casual in Romanian. Plenty of designers’ shops are to be found in major cities: Bucharest, Cluj, Brasov, Sibiu, where people are a bit too pretentious when it comes to their outfits. Dorobanti Boulevard in Bucharest can easily be compared to Chaps Elysees in Paris when it comes to “fashionists” (costs are similar too). The malls are well supplied with designers’ clothes and with respect to the prices, a great deal of our clients found the Romanian costs to be more acceptable then the ones in US. With regards to the restaurants’ dress code, something casual is sufficient. You can wear whatever you would wear at home. To satisfy dress codes for churches and monasteries, men and women are requested to cover their arms and legs (no shorts above the knees or sleeveless garments).